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Shipping policy

Handling / Processing Time

Orders placed on Advarana are processed within 4–5 working days from the date of order placement.

During peak seasons, holidays, or promotional events, processing times may be slightly longer. If any delay occurs, customers will be notified via email.

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.


Delivery Time

After your order has been processed and dispatched, the estimated delivery time is 11–13 business days.

Please note that delivery times may vary depending on your location and external factors such as customs clearance, courier delays, or public holidays.

Advarana works closely with reliable shipping partners to ensure that your order arrives safely and as quickly as possible.


Shipping / Delivery

Advarana provides worldwide shipping so customers around the world can enjoy our products.

Shipping costs, if applicable, will be calculated and displayed at checkout before completing your order.

Any custom duties, import taxes, or local charges imposed by your country’s customs authorities are the responsibility of the customer.


Shipping Partners

We partner with trusted international logistics providers to ensure safe and efficient delivery.

Our shipping partners may include reputable global carriers depending on the destination country and available courier services.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information usually becomes active within 24–48 hours after dispatch.

Customers can use the tracking number to monitor the status and progress of their delivery.


Delivery Address

Customers are responsible for providing accurate and complete delivery information during checkout.

Advarana cannot be held responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.


Delivery Exceptions

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Customs inspections

  • Public holidays

  • Weather conditions

  • Natural disasters

  • Carrier service interruptions

In such cases, Advarana will do its best to keep customers informed and assist in resolving any delivery issues.


Contact Information

If you have any questions regarding your order or shipping status, please contact our support team.

📧 Email: customer@advarana.com

Our customer support team will be happy to assist you.