Refund policy

Return Eligibility

At Advarana, we want you to be satisfied with your purchase.

You may request a return if:

• The item arrives damaged or defective

• The wrong item was received

• The item is significantly different from the description

Return requests must be submitted within 14 days of receiving your order.

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Return Conditions

To be eligible for a return:

• The item must be unused and in its original condition

• All original packaging must be included

• Proof of purchase (order number or receipt) must be provided

Items returned without prior approval may not be accepted.

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Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons.

These include:

• Used or worn products

• Items damaged due to customer misuse

• Final sale or clearance items

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Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original payment method within 5–10 business days, depending on your payment provider.

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Return Shipping

Customers may be responsible for return shipping costs unless the return is due to:

• A defective product

• An incorrect item shipped by Advarana

Return shipping instructions will be provided by our support team.

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Contact for Returns

To start a return request, please contact our support team:

📧 Email:

so we can assist you quickly.